Payment Policy

Welcome to George Smith & Sons. We are committed to providing a secure and convenient shopping experience for all customers. Please review our payment policy below before placing your order.

Accepted Payment Methods

We accept the following secure payment methods:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • Diners Club
  • Discover
  • JCB

All payments are subject to verification and authorization by the payment provider.

Payment Security

Your security and privacy are extremely important to us.

  • All transactions are protected using SSL (Secure Socket Layer) encryption
  • Payments are processed through secure and PCI-DSS compliant payment gateways
  • We do not store or have access to your full credit or debit card details
  • Sensitive payment information is encrypted during transmission

Our website is regularly monitored to maintain a secure shopping environment.

Payment Processing

  • Payment is required at the time of placing your order
  • Orders are processed only after successful payment authorization
  • Most orders are prepared for dispatch within 1–2 business days
  • Once your payment has been confirmed, you will receive an order confirmation email

If payment authorization fails, your order will not be completed.

Currency & Pricing

  • All prices displayed on our website are in British Pounds Sterling (GBP £) unless otherwise stated
  • Product prices include applicable VAT where required by UK law
  • Shipping charges, if applicable, will be displayed during checkout before payment confirmation

Failed or Declined Payments

If your payment is declined or unsuccessful, please:

  • Verify your billing and payment information
  • Ensure sufficient funds are available
  • Contact your bank or card provider for authorization issues
  • Try an alternative payment method

For assistance, please contact our customer support team at:
📞 +44 1507 603108

Billing Information

Customers are responsible for providing accurate billing details that match their payment method.

Orders may be delayed, placed on hold, or canceled if:

  • Billing information is incomplete or incorrect
  • Fraud prevention checks cannot be verified
  • Suspicious or unauthorized activity is detected

Fraud Prevention

To protect our customers and business, George Smith & Sons reserves the right to:

  • Refuse or cancel suspicious transactions
  • Request additional identity verification
  • Hold orders for manual review when necessary

Any fraudulent activity will be reported to the appropriate authorities.

Taxes & Additional Fees

Applicable taxes are included where required by law. Additional customs duties or import fees for international orders, if applicable, are the responsibility of the customer.

Contact Information

If you have any questions regarding payments or billing, please contact us:

Store Name: George Smith & Sons
Store Address: 112 Eastgate, Louth LN11 9AA, United Kingdom.
Phone: +44 1507 603108
Email: info@georgesmithandsons.com
Opening Hours:
Monday to Wednesday: 9AM – 4PM
Thursday: Closed
Friday to Saturday: 9AM – 4PM
Sunday: Closed
Time Zone: (GMT+00:00) Greenwich Mean Time (London)
Response Time: We respond within 24 hours.